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可以填写运单号,下单参考号等。 Pls entry the Shipment Airway bill or booking reference number.

请尽可能详细描述您的问题,这样我们的客服人员能处理速度也会更快。
Pls raise your question/instruction in detail. It would enable our CS to solve your problem more faster. You can uploading the supporting files as well.